1. Introduction

Welcome to ChonChat. We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data.

By using ChonChat, you accept the policies described in this document.

2. Information We Collect

2.1 Account Information

  • Phone number
  • Profile name
  • Profile picture
  • Online status

2.2 Usage Information

  • Usage time
  • Feature usage frequency
  • App interaction history

2.3 Device Information

  • Device type
  • Operating system
  • App version
  • IP address

2.4 Contact List

We will access your contact list only with your permission to help you find friends using ChonChat.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide chat services and features properly
  • Improvement: To improve and develop user experience
  • Security: To maintain security and prevent illegal use
  • Support: To provide customer support and answer questions
  • Notifications: To notify about updates and new features

4. Information Sharing

We will not sell, trade, or disclose your personal information to third parties, except in the following cases:

  • Consent: When you give us consent
  • Legal Requirements: When required by law
  • Rights Protection: To protect our rights and the safety of other users
  • Service Providers: With service providers who help us operate (under confidentiality agreements)

5. Data Security

We prioritize the security of your data and use the following measures:

  • End-to-End Encryption: All messages are encrypted. Only you and the recipient can read them
  • Secure Storage: Data is stored on highly secure servers
  • Access Control: Only authorized employees can access data
  • Regular Monitoring: We regularly monitor security and update systems

6. Your Rights

As a user, you have the right to:

  • Access: Access your personal information
  • Correct: Correct inaccurate information
  • Delete: Request deletion of your data
  • Export: Request a copy of your data
  • Object: Object to certain types of data processing

To exercise these rights, please contact us through the channels specified in the Contact Us section.

7. Data Retention Period

We will retain your data as long as:

  • Your account remains active
  • Necessary to provide services to you
  • Required by law

When you delete your account, most data will be deleted within 90 days, except data required by law.

8. Children's Policy

ChonChat is not intended for users under 13 years of age. If we find that we have collected information from children under 13 without parental consent, we will delete that information immediately.

9. International Data Transfer

Your data may be transferred and stored in countries other than your own. We will ensure your data is protected to the same standards regardless of location.

10. Policy Changes

We may update this privacy policy from time to time. Significant changes will be notified via the app or email. We recommend checking this policy regularly.

11. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Email: [email protected]

Phone: +66 (0) 85-940-6645

Address:75/5,75/6 Unio Town Project, Pracha Uthit 76, Soi Pracha Uthit 76, Thung Khru Subdistrict, Thung Khru District, Bangkok